• WoodWardline

    Syri’s experience: Sat, Jan 5, 2013 at 11:24 AM

    It is getting a little cold to be waiting on buses that are not on schedule and for which you can NOT get reliable arrival times from “Text My BusTED”. My son and I took the bus a couple times this week. Sunday evening we were given an 18-minute arrival time for the Woodward bus at

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  • WoodWardline

    Syri’s experience: Fri, Dec 21, 2012 at 1:04 PM

    Why does almost every government-run agency except DDOT provide Customer Service questionnaires? At every meeting NEWCC has attended with DDOT or City of Detroit officials, claims have been made that service is “improved.” We are told that “figures” support this. Not that we are shown figures, but...

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  • NEWCCGallerywhatRTA

    Syri’s experience: Wed, Dec 19, 2012 at 8:08 PM

    My son and I took DDOT to a funeral today. DDOT technology typically made a fiasco of a simple trip. We aimed to catch the scheduled Westbound Plymouth bus at Woodward and Collingwood at 2: 03 pm. No such luck—the bus was at least 15 minutes behind schedule, giving me time to talk to the

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  • NEWCCLogoBlackYellowUpdated60

    Syri’s experience: Mon, Dec 17, 2012 at 10:14 PM

    Today my son and I took the DDOT Oakland bus to the DMC to meet my 85 year old mom for one of her appointments. We were pretty happy that she had a 10am appointment so we could get the last Oakland bus to Mack. Unfortunately the Para-transit (also administered by Envisurage) that was supposed

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  • electionnight

    Syri’s experience, Saturday, November 8th 2012, after the election

    Speaking of the Election (as we all still are), I had to go to the post office after voting on Woodward & Chandler. I walked to the Post Office on Baltimore because I did not see a Woodward bus until I was there. Not too bad, since this is only about a 15 minute walk.

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  • xlarge_detroit-buses

    Syri’s experience, Saturday, November 1st 2012

    As buses get more crowded and tempers get shorter, confrontations between fellow passengers and passengers and drivers seem to be increasing. I know that on a closed system like the People Mover, it is easier to install and monitor closed circuit TV’s, but why is it that police can get off and on the People

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  • WoodWardline

    Syri’s experience, Thursday, October 18, 2012 12:45 p.m.

    Yesterday I took the Dexter Bus to the Wayne State Farmers Market. I caught it on Woodward from downtown and am pretty sure it was clean, mechanically sound, and on time. I don’t think it is a good thing, though, to have to ask the bus driver which bus he is driving because the display

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  • WoodWardline

    Syri’s experience, Tuesday, Oct 16, 2012: 8:20 p.m.

    Today my son and I joined some of my old co-workers for lunch and shopping at the Eastern Market. Since Ronald Freeman assured us all yesterday that our DDOT service was better because “The 4/15 Plan is working,” I was sure this jaunt would be no problem. LOL Sure enough, I caught the Woodward at Blaine

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  • NEWCCbus

    Syri’s experience, Tuesday, Oct 16, 7:52 p.m.

    Yesterday morning I attended a Detroit City Council meeting with Rev. Ross and members of NEWCC, Warriors on Wheels, and other groups with concerns about the crippling cuts to our city’s bus service. Representing DDOT was Envisurage CEO, Ronald Freeland. The Mayor’s office, although invited, did not send a representative....

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  • WoodWardline

    Syri’s experience, Saturday, October 13, 2012 12:49 a.m.

    Thursday, my son and I had to drop some papers off at the Social Security office in Highland Park. Since this is right off Woodward, we had no problem getting there and getting a bus back to the Save-A-Lot grocery store, also on Woodward. Then we decided to walk down to Calvert and take the

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